At Ohana Puzzles, our mission is to bring joy and enrichment to the lives of our family, friends, and customers through our amazing puzzles. Your satisfaction is our top priority, and if you're not fully satisfied with your purchase, we'll make it right.

Please note that as our puzzles are made-to-order, we generally cannot accept returns. However, if you experience any issues with your new puzzle, such as faulty or missing pieces, contact us within 30 days of receiving your order and we'll be more than happy to work with you to find a solution.